• The subject of this Preliminary Information Form for Sales Agreement is the sale and delivery of the product/products specified below, with the characteristics and sale price indicated by the SELLER to the ORDERER/BUYER, in accordance with the provisions of the Consumer Protection Law numbered 6502 – Distance Contracts Regulation (Official Gazette: 27.11.2014/29188). By accepting this preliminary information form, the BUYER acknowledges that they will be obliged to pay the order price and any additional charges such as shipping fees and taxes if they confirm the order, and they have been informed about this in advance.




  • Title: divvesa / Ahsen Kumcular 
  • Address: Güzelyurt Mahallesi Sürmene Caddesi Elit1 Evleri C Blok Daire 7 Yunusemre/Manisa
  • Phone: 05331918190 
  • Email: [email protected]


3.BUYER INFORMATION (Hereinafter referred to as the BUYER) 


  • Recipient for Delivery: {buyerfirstname} {buyerlastname} 
  • Delivery Address: {deliveryaddress} 
  • Phone: {buyerphone} 
  • Email/Username: {buyeremail}




  • 4.1 The basic features of the Product/Product/Products/Service (type, quantity, brand/model, color, quantity) are available on the SELLER’s website. You can review the basic features of the product during the campaign period. It is valid until the campaign date. 
  • 4.2 The prices listed and announced on the website are the sale prices. Announced prices and promises are valid until updated and changed. Prices announced for a limited period are valid until the end of the specified period. 4.3 The total sales price, including all taxes, of the contract subject product or service is shown in the table below.

{productinfo} Shipping Fee: {shipping}

Payment Method and Plan: {paymentmethod} 


Delivery Address: {deliveryaddress} 

Billing Address: {billingaddress} 

Order Date: {date}


5.1. The BUYER acknowledges, declares, and undertakes that they have read and become informed about the basic qualities of the product, the sales price, and the payment method, as well as the preliminary information about delivery on the SELLER’s website, and that they have given the necessary confirmation in the electronic environment. The BUYER also acknowledges, declares, and undertakes that they have accurately and completely obtained the information and documents required by law, including the address to be given to the BUYER before the distance sales contract is concluded, the main features of the products ordered, the price of the products including taxes, and payment and delivery information. 5.2. If the SELLER fails to fulfill the obligation to deliver the goods subject to the contract within the time due, the BUYER shall notify the BUYER within three days starting from the date they learn about this situation, and the SELLER shall return all the total price to the BUYER within 14 days.


Name/Surname/Title: {buyerfirstname} {buyerlastname} 

Address: {deliveryaddress} 

Phone: {buyerphone} 

Email/Username: {buyeremail} 

Invoice Delivery: The invoice will be delivered to the invoice address during the order delivery.



7.1. In distance contracts for the sale of goods, the BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery to themselves or the person/organization at the address they have indicated, provided that they notify the SELLER in writing, without assuming any legal or criminal liability, and without showing any reason. In service contracts, this period starts from the date the contract is signed. In service contracts, which are not considered as contracts for the sale of goods, the right of withdrawal cannot be used if the service has been started with the consent of the consumer before the right of withdrawal expires. The BUYER acknowledges, declares, and undertakes that they have been informed in advance about the right of withdrawal. 

7.2. In order for the right of withdrawal to be used, it is sufficient to notify the SELLER in writing within 14 (fourteen) days and the product has not been used in accordance with the provisions of the “Products That the Right of Withdrawal Cannot Be Used” included in this contract. This right cannot be used for products that have been opened, tried, used, and destroyed. If this right is used,

7.2.1. If the product’s invoice has been delivered to a 3rd party or to the BUYER, (If the invoice for the product to be returned is corporate, it must be sent back together with the return invoice issued by the institution when returning the product. Returns of orders issued in the name of corporations cannot be completed without the RETURN INVOICE.)


7.2.2. Return Form:

 7.2.3. The product to be returned must be delivered complete and undamaged, together with its box, packaging, and any standard accessories, if any. 

7.2.4. The SELLER is obliged to refund the total amount and documents that put the BUYER in debt to the BUYER within a maximum of 10 days from the date of receipt of the withdrawal notification and to take back the goods within 20 days. 

7.2.5. If there is a decrease in the value of the goods due to a reason originating from the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER in proportion to his/her fault. However, the BUYER is not responsible for changes and deteriorations caused by the proper use of the product or item during the withdrawal period. 

7.2.6. In case the campaign limit amount arranged by the SELLER is reduced below the campaign limit due to the exercise of the right of withdrawal, the discount amount benefited within the scope of the campaign is canceled.



  1. a) Contracts related to goods or services, the price of which fluctuates depending on fluctuations in the financial markets and which are not under the control of the seller or the provider. 
  2. b) Contracts related to goods prepared in line with the consumer’s requests or personal needs. 
  3. c) Contracts related to the delivery of perishable or expired dateable goods. 
  4. d) Contracts related to the delivery of goods that may deteriorate or expire rapidly. 
  5. e) Contracts related to the delivery of sealed goods that are not suitable for return for health or hygiene reasons after they are opened by the consumer after delivery. 
  6. f) Contracts related to the delivery of goods that are mixed with other products after delivery and cannot be separated by their nature.
  7. g) Contracts related to the delivery of digital content that is not provided on a tangible medium if the performance has started with the consumer’s prior express consent and his acknowledgment that he will lose his right of withdrawal. 
  8. h) Contracts related to services performed instantly in electronic environment or intangible goods delivered to the consumer immediately. 
  9. i) Contracts related to the delivery of periodicals such as newspapers and magazines except those provided under the subscription agreement. 
  10. j) Contracts related to accommodation, transportation of goods, car rental, food and beverage supply, or the provision of recreational activities, if the contracts require the execution of these services on a specific date or period.

  Contracts related to services commenced with the consumer’s consent before the expiration of the right of withdrawal and digital content that is not provided on a tangible medium, if the performance has started with the consumer’s prior express consent and his acknowledgment that he will lose his right of withdrawal. Cosmetic and personal care products, underwear products, swimsuits, books, duplicable software and programs, DVDs, VCDs, CDs, and tapes, as well as stationery consumables (toner, cartridge, ribbon, etc.), can be returned only if their packages are unopened, untested, undamaged, and unused.

8.2. The SELLER can submit its complaints and objections to the consumer problems arbitration committee or the consumer court where the consumer’s place of residence is located or where the consumer transaction is made, within the monetary limits specified in the following law, including the following:

As of 28/05/2014, the following monetary limits are valid: a) In disputes with a value below 2,000.00 (two thousand) TL, according to Article 68 of the Law No. 6502 on Consumer Protection, applications can be made to the district consumer arbitration committees. b) In disputes with a value below 3,000.00 (three thousand) TL, applications can be made to provincial consumer arbitration committees. c) In metropolitan municipalities, disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL are applied to provincial consumer arbitration committees. This Agreement is made for commercial purposes.

SELLER: Ahsen Kumcular (

BUYER: {aliciad} {alicisoyad}

DATE: {tarih}

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